Login As Customer -Magento2
Login As Customer extension by CodeInnovers for Magento2 can be used by support team to login to customer’s account to provide support to customer on account specific issue in my account section , or help customer to place order or add a product to cart.
Login As Customer for Magento2 by CodeInnovers is developed for admin and support team to help customers fix an issue and assist them to place order. Admin and support team can login to customer’s account to reproduce the issue that customer is facing and fix it. Support team can help the person to add a product to cart ,or help customer to fill options for custom options of the product. Customer not willing to share their details can be supported using Login As Customer- Magento2 extension. Login As Customer feature can be restricted by admin and admin can disable or hide this feature from admins of specific admin role.
Detailed Features of Login As Customer extension are:
- Login As Customer button on order view page in admin panel
- Login As Customer button on invoice view page in admin panel
- Login As Customer button on shipment view page in admin panel
- Login As Customer button on credit memo view page in admin panel
- Login As Customer button on customer edit page in admin panel
- Login As Customer button can be removed for any specific admin role from ACL and Admin Configuration
- Admin can check the log of admin users who logged in to customer’s account
- Life time support for bug fixes
- Life time free updates
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